Shipping policy
Welcome to Lion Shilajit! We're delighted to have you as a valued customer. Our goal is to make your purchasing journey as seamless and satisfying as possible. This Shipping Policy explains how we handle the delivery of your Lion Shilajit orders, including our promise of shipping within a 2-4 day processing window.
Australia
Free shipping within Australia
International Orders
We deliver to USA, Canada, New Zealand, Europe, UK and most countries throughout the world using carrier calculated rates at the checkout.
If you are unable to order in your location, please contact us for a quote.
Order Processing
Your order receives our immediate attention for prompt processing. We aim to prepare and dispatch your purchase within 2-4 business days. Orders made over the weekend or during public holidays will be processed on the following working day.
Estimated Delivery
We endeavor to deliver your Lion Shilajit promptly:
- Standard Shipping: Expect your parcel within 5-7 business days after dispatch.
Please understand that delivery times can vary based on your location and prevailing shipping conditions. Our commitment is to deliver swiftly without compromising on quality and attention to detail.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number.. This allows you to monitor the progress of your shipment and get real-time updates on its status. Should you have any inquiries regarding your order's progress, our customer support is here to assist.
Our Shipping Partners
We collaborate with reputable carriers to manage your order responsibly and effectively. While their service is beyond our control, we pledge to address any delivery concerns that may emerge, swiftly and satisfactorily.
Get in Touch
For queries or additional support, please contact our customer care:
- Email: support@lionshilajit.com
- Phone: 02 8999 3396